

I confirmed the 3 other iPhone 11 Pro’s settings had “Low Quality Image Mode” and “Low Power Mode” and “Low Data Mode” all turned OFF. It wouldn’t be the first time Apple throttle their phone’s performance. Especially any changes to it in the last couple of years. Lets pressure Apple to give us an official response on their iMessage file size limit. I turn to the community for help with this. Are we to send these 4K videos or long HD videos via AirDrop only? That is ridiculous. What is the use of that when the footage is restricted within the phone it was recorded on. We are paying $1000+ dollars for phones that record in 4K 60+ fps. If Apple lowered their iMessage file size limit they need to be upfront with us.

I am certain that prior to August/September I never had these iMessage only blurry video issues. I have spoken to over 7 different Apple Support representatives for hours to include their “Tier 2 technicians” who even escalated the ticket to their engineers, and absolutely no one can provide me with that iMessage file size limit. I cannot find any OFFICIAL Apple website providing us that iMessage file size limit. This is where Apple is dropping the ball. I simply use a third party app (Investigator) to confirm the file size of my video prior to sending. I’m okay with that, as long as I know the file size limit so that I can trim my videos accordingly before sending them via iMessage. So naturally I assume it’s a file size limit that iMessage has, just like SMS (green texts) and email have their own filie size limits before they have to compress your file to transmit it. The only pattern I noticed with the problematic videos were that they were either longer HD videos (20+ seconds) OR they were 4K videos (15+ seconds). Since then, I noticed that some of the videos I sent and received (blue iMessage) have been soo compressed during transmission, that the image becomes very pixelated to the point where faces cannot be made out. I’ve sent and received many HD videos through iMessage (iPhone to iPhone) over the last 5 years and never had an issue until August/September of 2020.
